Quest Consultants Payment and Cancellation Policy
Full amount is required to be paid at the time of invoicing and/or within the set terms in our proposal(s). A one third (1/3) non-refundable deposit option may also be required for some clients or for specified projects. Order cancelations must made no later than one week prior to any scheduled project.
For training classes (such as SWPPP or SPCC), if the class has to be cancelled due to lack of participants, it will be cancelled within 14 days from the class date and any individual students who have not cancelled voluntarily will receive a full refund.
Cancellation by Quest Consultants
Quest Consultants reserves the right to cancel training program with reasonable notice give or due to any emergency on our part with no notice given. All students who have not cancelled voluntarily will receive a full refund or the student can choose to apply the fees towards another class. If the class has to be cancelled due to lack of participants, it will be cancelled at 28 days from the class date and all students who have not cancelled voluntarily will receive a full refund.
By registering for a class, the participant agrees that in the event of a cancellation or otherwise, Quest Consultants will not be held legally nor financially responsible for any fees, non-refundable or other, related to airfares, other airfare penalties or other travel costs such as lodging, food or rental cars nor will they be responsible for lost wages due to time off from work.
If you have any questions or concerns about your privacy on the Site, or wish to opt-out of any email list, please contact us at: Quest Consultants
What information is collected?
Quest Consultants collects personally-identifiable information, including name, title, company, address, e-mail address, phone numbers, etc. that you supply to us. You are not required to provide information to obtain access to any part of our Website.
Our Website server also collects the domain names of visitors to our Website. This information is aggregated to measure number of visits, average time spent on the Quest Consultants Website(s), pages viewed, etc. We use this information to measure the use of our Website and to improve content.
Who is collecting the information?
How is my information used?
Quest Consultants primary goal in collecting personal information is to facilitate business relationships and to enable us to contact you to fulfill requests. This information may also be used to provide you with a customized information about on our services, which includes interactive communications, and other services.
QUEST CONSULTANTS sites may also contain optional surveys and questionnaires asking for information, as well as several opportunities for visitors to ask questions. We use the information you provide to help us design and build better services, to customize your experience, and to provide advice and recommendations. Taking part in any of these segments is always optional.
We also use the information we collect to help target valuable marketing and advertising offers. This kind of advertising may be done with banner ads as well as promotional emails sent by QUEST CONSULTANTS or by third parties under contract with QUEST CONSULTANTS.
QUEST CONSULTANTS may perform research on our users' demographics, interests, and behavior based on the information provided to us when making a request, during a promotion, from surveys and from our server log files. We do this to better understand and serve our users. This research is compiled and analyzed on an aggregated basis to prevent identification of personal information relating to any one individual. QUEST CONSULTANTS may share this aggregated data with our business partners.
With whom does QUEST CONSULTANTS share my information?
Except as outlined in this policy or on our website, it is QUEST CONSULTANTS policy not to provide your personal information to third parties without your consent.
QUEST CONSULTANTS may match user information with third party data to help us better understand our customers (customer profiling). QUEST CONSULTANTS may also disclose aggregated user statistics in order to describe our Website to prospective business partners, advertisers, and other third parties, and for other lawful purposes.
If you have any questions or concerns about your privacy on the Site, or wish to opt-out of any email list, please contact us at:
For short term or single proposal acceptance contract(s) between you the Client and Quest Consultants & Associates, the following terms are agreed upon by Client by acceptance of proposal(s) by either verbal contract, written agreement, purchase order or simple payment of retainer fee:
Payments terms shall be as stated within our proposal(s) whether in written, verbal or electronic form(s) and shall not be altered unless specifically signed and agreed upon by Quest Consultants & Associates. Any attempt to alter payment terms by the client after acceptance of proposal and/or after initiation or completion of proposed work shall be deemed in violation of this agreement and subject to whatever steps are legally necessary to recover promised monies including but not limited to; certain specific requirements under licensing agreement parameters which may require by law, Quest Consultants & Associates to to make notification to Federal and or State and or local governing agencies.
The contract (whether written or implied) assures the relationship with the Client will be that of an independent contractor only and should not be construed to create a partnership, agency, joint venture or employment relationship.
Ownership of all work shall transfer to the Client only upon completion and full satisfaction of payment to Quest Consultants & Associates. This includes but shall not be limited to all works developed by, reported by or in conjunction with others in connection with the performance of services pursuant to the proposed and agreed upon by simple acceptance of proposal presented by Quest Consultants & Associates. Work product includes but is not limited to reports, graphics, charting, memoranda, written verbiage created or or shared with the Client for the benefit of the Client, reporting requirements to Federal, State or local governing agencies including but not limited to the Environmental Protection Agency or its representative(s). Nonpayment shall constitute a relinquish of Client rights to ownership of reports, data, surveys, reporting mechanisms including electronic and may result in Quest Consultants & Associates requirement to report a clients attempt of fraud through nonpayment to federal, state or local governing bodies.
Confidentiality as used in this agreement shall mean any and all technical and nontechnical information including patent, copyright, trade secret, proprietary information,computer files, and client information related to past, current, future and proposed services of Client and includes, without limitation, Client property and Client information concerning customers, research, financial information, purchasing, business forecasts, sales and marketing plans and information.
Quest Consultants & Associates nondisclosure and nonuse obligations with respect to the specific proposal shall not imply to any such portion that the Consultant can demonstrate was in the public domain at or subsequent to the time such portion was communicated to us by the Client or was rightfully in our possession free of any obligation of confidence at or subsequent to the time such portion(s) was/were communicated to Quest Consultants & Associates by Client or was developed by us independently of and without reference to any information communicated to us by the Client. A disclosure of confidential information by us either in response to a valid order by court order or other government body, otherwise by law or necessary to establish the rights of either party under the agreement, shall not be considered a breech of this agreement or waiver of confidentiality for the proposes provided, however, Quest Consultants & Associates shall provide prompt written notice to the Client to enable Client to seek a protective order or otherwise prevent such disclosure. The Client specifically understands by issuance of any written or verbal order to us and/or acceptance of order by Quest Consultants & Associates, may present certain legal responsibilities by Quest Consultants & Associates for reporting to specific governing bodies and therefore may by tied to adherences of Client to any or all agreed upon terms implied by issuance of order. The agreement shall be governed in all the laws of the United States of America and by the laws of the the home office of the Consultant. Each of the parties irrevocably consents to the exclusive personal jurisdiction of the Federal and State courts located in Florida, as applicable for any matter arising out of or relating to this Agreement (whether implied, verbal, written or acknowledged by Clients issuance of retainer to begin requested work(s)). If any provision of this agreement is held by court of law to be illegal, invalid or unenforceable, that provision shall be determined amended to achieve as nearly as possible the same economic effect as the original provision, and the legality, validity and enforceability of the remaining provisions of the consultant agreement shall not be affected or impaired thereby.
Quest Consultants & Associates agrees that obligations under this agreement are of unique character that give them particular value; consultants breech of any such obligations will result in irreparable and continuing damage to the Client for which there will be no adequate remedy at law; in the event of such breach, Client will be entitled to injunction relief and/or a decree for specific performance, and such other and further relief as may be proper if all monetary portions of the agreement (including but not limited to contract(s), proposals, agreements, orders (written or verbal)) have been met. If Client has failed to meet any portion of the proposal or agreement made from Quest Consultants & Associates (by written, verbal or by act of issuance of retainer) to the Client, Client waves such rights. Quest reserves the right to charge a late fee of no less than fifty dollars per month per past due invoice but no more than a maximum of five percent of the invoice at the full discretion of quest Consultants & Associates. Additionally, Quest Consultants & Associates claims the right to a up to a two and one half (0.025) percent interest charge per month (30 percent per annum) for any invoice not meeting the agreed upon terms. Legal fee’s that may result from a Clients’ allegations against Quest Consultants & Associates or from Quest Consultants & Associates attempt(s) to collect a debt(s) from a Client shall be the full burden of responsibility of the Client without burden to Quest Consultants & Associates.
Payment terms shall be as specified by Quest Consultants & Associates and shall never be waved by client(s) implied terms either written or verbal. Unless previously accepted in writing prior to receipt of any required retainer fee(s), any alterations of terms shall be deemed as Clients violation of agreement(s) and may specifically require consultant to follow legal and responsible steps specified by governing bodies.
It is the interest of Quest Consultants to deliver a quality product for our cliental that meets or exceeds all regulatory requirements in place at the time of order. Quest Consultants & Associates can not be held responsible or liable for modifications to regulatory changes by governing bodies made after our entrance into contract or after either beginning or completion of project for a Client. It is the Clients understanding that they are responsible for meeting all compliance mandates and that responsibility shall not be shared by Quest Consultants & Associates unless specifically done so in a written agreement.
Revised 01012014 QCA
Questions? contact us @
Standard Environmental Consulting Invoices are NET 30 1% 10 unless noted
Standard Analytical Service Invoices are NET 10 1% 5
Contracts are as specified
(extended payment terms available on consulting work only)